Observability & Reliability Engineering
Tracing, logging, SLOs, and incident response that keep uptime above 99.9%.
Why?
You can’t fix what you can’t see. Observability tools spot issues before users ever notice.
See problems early
Real-time metrics, logs, and traces highlight anomalies the moment they appear.
Clear SLOs, calm on-call
Service-level objectives keep teams aligned on what ‘good’ looks like and when to wake someone up.
Faster recovery
Automated alerting and run-books cut incident time from hours to minutes.
Our process
Define Service Objectives
SLOs and SLIs outline acceptable uptime, latency, and error rates from a user perspective.
Instrument Code
Metrics, traces, and structured logs are added to capture end-to-end system behaviour.
Deploy Monitoring Stack
Dashboards and alert rules visualise health and trigger immediate action on anomalies.
Stress Test and Tune
Load, chaos, and failure-injection tests expose weak points; resources and configs are optimised accordingly.
Establish Incident Response
On-call rotations, escalation paths, and run-books equip the team to resolve outages swiftly.
Review and Improve
Post-incident reviews and monthly hygiene tasks continuously raise system resilience.
Questions?
Prometheus, Grafana, OpenTelemetry, Loki, and PagerDuty—customised to your environment.
We map user journeys to latency, error, and saturation metrics, then set thresholds tied to business impact.
We can provide on-call rotations or train your team to adopt our playbooks.
With redundancy and alerting, clients routinely exceed 99.95% uptime.
