LAB
Marketing Automation

Marketing Automation

Connect customer data, consent, and lifecycle journeys for relevant messages and sales handoffs, with scoped tracking support.

Why?

Automation works when the underlying decisions are clear. We define entry and exit rules, data ownership and exception handling before activating workflows, so your team can maintain them without guesswork.

  • Journeys with clear boundaries

  • A dependable sales handoff

Our process

  • Map lifecycle priorities

    Map lifecycle priorities

    Identify the moments where automation supports onboarding, engagement or sales follow-up.

  • Audit data and permissions

    Audit data and permissions

    Check contact identity, consent records and event quality. For tracking work, map agreed conversions and compare recorded values and currencies with the client’s order records.

  • Design journey logic

    Design journey logic

    Specify triggers, exclusions, frequency limits, exit conditions and human escalation paths.

  • Configure workflows and handoffs

    Configure workflows and handoffs

    Implement agreed workflows and sales handoffs. Where tracking repair is commissioned, apply approved changes through supported platform tools and record the prior configuration.

  • Test before activation

    Test before activation

    Test consent changes, duplicate records and failure paths before activation. For tracking, check duplicate events separately from attribution overlap between platforms; obtain approval for live transaction tests.

  • Monitor and hand over

    Monitor and hand over

    Hand over agreed configuration, test evidence, ownership and known limitations. For measurement work, reconcile available conversion data with client-owned order records and explain remaining attribution gaps.

Questions?

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